Shipping policy

Shipping Policy

Thank you for shopping with Zoomie Zones.

Shipping Locations

We currently ship exclusively within the United States.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received. Orders are not processed, shipped, or delivered on weekends or holidays.

Shipping Times

Estimated delivery time for orders within the United States is 5–12 business days after dispatch.

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, high shipping volumes, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated. From time to time, we may offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.

Address Accuracy

Customers are responsible for providing accurate shipping information. Zoomie Zones is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided during checkout.

Lost, Delayed, or Missing Packages

If your package appears lost or significantly delayed, please contact our support team. We will work with the shipping carrier to investigate and help resolve the issue.

Please allow up to 30 days from the shipping date before a package is considered lost.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible. We can only make changes or cancellations before the order has been processed for shipment.

Contact Us

If you have any questions regarding shipping or your order status, please contact our customer support team through our Contact Us page.

Last Updated: May 2026